Shipping Policy
- All shipments will usually be sent out Ground FedEx or UPS, unless otherwise specified. Rush delivery, such as Next Day Air or Second Day Air, is available upon request.
- We do not ship products to any PO Box, we require a physical address.
- If you decide to return your order, shipping costs are not refundable.
- If your order must ship today, please call 1-800-444-0956.
* For International deliveries, please contact Trucking Depot at the following e-mail address sales@truckingdepot.com.
Orders of stock items with rush delivery placed by 12:00 pm EST will be shipped that day. Orders of stock items with rush delivery placed after 12:00 pm EST will be shipped the following day. Custom items or non-stock items will be shipped as soon as possible. Call for the most up to date and accurate shipping times.
Items that are custom made and you choose options that are made to order, usually ship in 3-5 business days. Lead times depend on the current workload.
UPS and FedEx Express or Expedited shipping DOES NOT include the day it ships and the transit time is BUSINESS DAYS.
Example: If order is placed for 2nd Day shipping at 4:00pm EST on Wednesday, the order will ship Thursday and will deliver 2 business days later on Monday.
UPS & FedEx guaranteed shipping is guaranteed by UPS & FedEx, not by Trucking Depot. We do our best to help you track your product once it leaves our location.
The buyer assumes all responsibility for any order that is not shipped to their residence or their place of business. Trucking Depot will not be liable.
Free Freight Policy
October 14, 2024
We are pleased to offer FREE standard Ground and LTL shipping on all qualifying orders. Please review the conditions below to determine eligibility:
- Minimum Order Value:
- Orders must exceed $199 (before taxes) to qualify for free freight.
- Eligible Shipping Regions:
- Free shipping applies to orders delivered within the contiguous United States (excludes Alaska, Hawaii, and U.S. territories).
- Shipping Services:
- Ground Shipments: Free freight applies to standard ground shipping via UPS or FedEx.
- LTL (Less Than Truckload) Orders: LTL shipments are also eligible for free freight if the order meets the $199 minimum requirement.
- Exclusions:
- Expedited or Rush Services: Orders requiring expedited or rush shipping do not qualify for free freight.
- Accessorial Fees: Shipments incurring overlength fees or other accessorial charges will not qualify for free freight.
- Shipping Method:
- All qualifying orders will be shipped via the most cost-effective standard ground service or LTL option.
- Returns and Exchanges
- Refer to our Return Policy for details: www.truckingdepot.com/return-policy